By continuing to use our website, you consent to the processing of cookies, which ensure the correct functioning of the website. Thanks to them, we improve the site, service and products.
DELIVERY
Courier delivery in Moscow (within the MKAD):
Courier delivery outside the Moscow MKAD:
Courier delivery to neighboring countries:
Self-delivery from the office warehouse of the courier service:
Courier delivery to Far Abroad countries:
Self-delivery from the office-warehouse of the courier service:
- The cost of delivery is 500₽.
- If the order is placed before 18:00, the delivery is made on the same day.
- If the order is placed after 18:00, the delivery is made the next day from 13:00 to 21:00.
Courier delivery outside the Moscow MKAD:
- The cost of delivery from 500₽.
- The cost is calculated individually (depending on the distance to your home in kilometers).
- If the order is placed before 18:00, the delivery is made on the same day.
- If the order is placed after 18:00, the delivery is made the next day from 13:00 to 21:00.
Courier delivery to neighboring countries:
- Delivery is carried out by the transportation company SDEK with a courier or to the point of delivery of orders.
- The cost of delivery from 1500₽ (depends on your region).
- Delivery is carried out on weekdays from 10:00 to 19:00, you need to specify the exact address and phone number where you will be available.
- The cost of delivery and approximate time is calculated automatically at checkout.
Self-delivery from the office warehouse of the courier service:
- Delivery cost from 1000₽ (depends on your region).
- Self-delivery is carried out from the point of delivery of orders of the courier service SDEK.
- When placing an order, the nearest point to the address you specify will be selected.
- Delivery time and delivery cost are calculated automatically when placing an order.
Courier delivery to Far Abroad countries:
- Delivery is carried out by the transportation company SDEK/DHL/FEDEX with a courier or to the point of delivery of orders.
- The cost of delivery from 2500₽ (depends on your region).
- Delivery is carried out on weekdays from 10:00 to 19:00, you need to specify the exact address and phone number where you will be available.
- The cost of delivery and approximate time is calculated automatically at checkout.
Self-delivery from the office-warehouse of the courier service:
- Delivery cost from 2000₽ (depends on your region).
- Self-delivery is carried out from the point of delivery of orders of courier service.
- When placing an order, the nearest point to the address you specify will be selected.
- Delivery time and delivery cost are calculated automatically when placing an order.
PAYMENT
Payment is made using bank cards of the following payment systems:
For payment (entering your card details) you will be redirected to the payment gateway of Tinkoff Bank. Connection to the payment gateway and transfer of information is carried out in a secure mode using SSL encryption protocol. If your bank supports Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure secure Internet payment technology, you may also need to enter a special password to make a payment.
This site supports 256-bit encryption. Confidentiality of the personal information provided is ensured by Tinkoff. The entered information will not be provided to third parties except for cases stipulated by the legislation of the Russian Federation. Payments by bank cards are made in strict compliance with the requirements of payment systems MIR, Visa Int., MasterCard Europe Sprl, JCB.
This site supports 256-bit encryption. Confidentiality of the personal information provided is ensured by Tinkoff. The entered information will not be provided to third parties except for cases stipulated by the legislation of the Russian Federation. Payments by bank cards are made in strict compliance with the requirements of payment systems MIR, Visa Int., MasterCard Europe Sprl, JCB.
RETURN
- Return and exchange of goods is carried out within 14 days from the date of receipt of the order through the online store.
- Return or exchange of goods is possible, if it has not been used, preserved trade dress, consumer properties, seals and factory labels. Otherwise, the exchange and return of goods is impossible.
- Attention: Seller is not responsible for failure to fulfill or delay of the order due to the indication of inaccurate or unreliable information.
- When transferring the goods by courier you should check its appearance, quantity, and completeness.
- In case of returning goods of proper quality, delivery is paid by the buyer.
- The term of processing and approval of the return from 1 to 5 working days.
- Refund is made to the bank card from which the payment was made.
- Please note that the refund depends on the speed of processing the transaction by your bank and may take from 7 to 30 banking days.
Download and fill out the application form to make a return at the following LINK
Application for return of goods should be sent to the e-mail address INFO@ARTMM.RU
Application for return of goods should be sent to the e-mail address INFO@ARTMM.RU
If you have any questions, please contact us at our technical support phone number: +7 936 306-00-66
By email: info@artmm.ru
By email: info@artmm.ru